Turn more calls into admits with AI-powered admissions & alumni workflows.
ClientPath AI builds custom AI call, text, and alumni systems inside your existing tools, so your team can focus on people — not voicemails, missed calls, and manual follow-up.
We speak the language of PHP, IOP, RTC, detox, and insurance. You don’t have to explain what “admit,” “discharge,” or “step-down” means.
Your AI assistant that lives inside your workflows.
Instead of bolting on another vendor dashboard, we build AI-powered voice and text flows inside the systems you already use. From first call to alumni check-ins, everything is tagged, tracked, and routed to the right humans.
- Answers common family questions about levels of care, insurance, and availability.
- Guides callers through your intake questions and qualification criteria.
- Captures name, contact details, and key context and pushes everything into your pipeline.
- Creates tasks or alerts so staff can follow up with high-intent leads quickly.
- Hands off to a human immediately for crisis language or complex clinical questions.
- Automated SMS check-ins at 30, 60, 90 days and beyond — fully customizable timelines.
- AI categorizes responses (doing well, struggling, crisis language, no response).
- Applies tags and moves contacts through your alumni pipeline stages.
- Triggers tasks, notes, or alerts so a real human can step in when someone needs support.
- Works from your existing discharge data — no need to rip out your EMR.
If this sounds like your day, we built ClientPath AI for you.
Treatment center admissions isn’t a tidy funnel. It’s night calls, insurance questions, worried families, and alumni who only reach out when things have gotten bad. We make sure nothing falls through the cracks.
- Missed and after-hours calls that turn into voicemails — and then disappear.
- Admissions staff repeating the same intake questions dozens of times a day.
- No consistent process for alumni check-ins beyond “we try to reach out when we can.”
- Important “I’m struggling again” texts buried in someone’s personal phone or inbox.
- Leadership with no clear dashboard of what’s happening after discharge.
- Every call and lead gets a structured, scripted response 24/7.
- Your team gets clean notes, tags, and tasks instead of voicemail roulette.
- Alumni check-ins run on rails, not memory.
- Struggling or crisis language is flagged and escalated instead of missed.
- You keep control of the data, systems, and phone numbers — we build inside them.
ClientPath AI is built specifically for behavioral health and addiction treatment. We understand discharge dates, levels of care, utilization review, and how sensitive alumni outreach can be.
We build workflows that your clinical and leadership teams feel good about — with clear human handoffs, crisis protections, and transparency into how the AI behaves.
We map your current process, then build the AI into it.
No rip-and-replace. On our first call we map your current intake, admissions, and alumni flows. Then we design where AI should help and where it should immediately hand off to your team.
A few things centers ask us before we start.
Every facility is different, and we expect you to have questions about data, control, and what AI actually does day to day. Here are some starting answers.
Let’s map your admissions & alumni workflows together.
On a short discovery call, we’ll look at how you’re handling calls and alumni today, where AI could help, and what a safe, clinical-first rollout would look like for your facility.