ClientPath AI – AI Admissions & Alumni Workflows
⚕️ For behavioral health & addiction treatment

Turn more calls into admits with AI-powered admissions & alumni workflows.

ClientPath AI builds custom AI call, text, and alumni systems inside your existing tools, so your team can focus on people — not voicemails, missed calls, and manual follow-up.

We speak the language of PHP, IOP, RTC, detox, and insurance. You don’t have to explain what “admit,” “discharge,” or “step-down” means.

Designed for treatment centers & mental health practices
Built around your existing CRM & phone system
Admissions & alumni automations

Your AI assistant that lives inside your workflows.

Instead of bolting on another vendor dashboard, we build AI-powered voice and text flows inside the systems you already use. From first call to alumni check-ins, everything is tagged, tracked, and routed to the right humans.

Admissions New inquiries Voicemail & after-hours
Admissions – turn calls into booked assessments
Front door
Your AI assistant answers calls, texts, and web leads 24/7 using your language and criteria. It doesn’t replace admissions — it takes the repetitive work off their plate.
  • Answers common family questions about levels of care, insurance, and availability.
  • Guides callers through your intake questions and qualification criteria.
  • Captures name, contact details, and key context and pushes everything into your pipeline.
  • Creates tasks or alerts so staff can follow up with high-intent leads quickly.
  • Hands off to a human immediately for crisis language or complex clinical questions.
Alumni Post-discharge follow-up Struggling & crisis flags
Alumni – don’t lose touch after discharge
Downstream
Alumni often drift away until they’re back in crisis. We build a structured follow-up system that checks in, listens for risk, and routes to your team when it matters.
  • Automated SMS check-ins at 30, 60, 90 days and beyond — fully customizable timelines.
  • AI categorizes responses (doing well, struggling, crisis language, no response).
  • Applies tags and moves contacts through your alumni pipeline stages.
  • Triggers tasks, notes, or alerts so a real human can step in when someone needs support.
  • Works from your existing discharge data — no need to rip out your EMR.
Built for real-world admissions chaos

If this sounds like your day, we built ClientPath AI for you.

Treatment center admissions isn’t a tidy funnel. It’s night calls, insurance questions, worried families, and alumni who only reach out when things have gotten bad. We make sure nothing falls through the cracks.

Typical problems we see:
  • Missed and after-hours calls that turn into voicemails — and then disappear.
  • Admissions staff repeating the same intake questions dozens of times a day.
  • No consistent process for alumni check-ins beyond “we try to reach out when we can.”
  • Important “I’m struggling again” texts buried in someone’s personal phone or inbox.
  • Leadership with no clear dashboard of what’s happening after discharge.
What changes with ClientPath AI:
  • Every call and lead gets a structured, scripted response 24/7.
  • Your team gets clean notes, tags, and tasks instead of voicemail roulette.
  • Alumni check-ins run on rails, not memory.
  • Struggling or crisis language is flagged and escalated instead of missed.
  • You keep control of the data, systems, and phone numbers — we build inside them.
We’re not a generic chatbot vendor.

ClientPath AI is built specifically for behavioral health and addiction treatment. We understand discharge dates, levels of care, utilization review, and how sensitive alumni outreach can be.

We build workflows that your clinical and leadership teams feel good about — with clear human handoffs, crisis protections, and transparency into how the AI behaves.
How it works

We map your current process, then build the AI into it.

No rip-and-replace. On our first call we map your current intake, admissions, and alumni flows. Then we design where AI should help and where it should immediately hand off to your team.

1
Discovery & workflow mapping
We meet with your team to understand how calls, leads, and discharges are handled today. Together we define the ideal admissions and alumni paths and the real-world edge cases.
Output: workflow map, call & text scripts, handoff rules, and tagging plan.
2
Build inside your systems
We configure AI agents, routing, tags, and automations inside your GoHighLevel or existing stack. PHI and sensitive data stay in your environment.
Output: working admissions & alumni flows in your account, ready for internal testing.
3
Launch, refine, and scale
We start with a controlled launch, review real conversations, and tune behavior with your team. As you grow or open new locations, we can clone and adapt what’s already working.
Output: ongoing refinement and the ability to extend to new units, programs, or sites.
Questions

A few things centers ask us before we start.

Every facility is different, and we expect you to have questions about data, control, and what AI actually does day to day. Here are some starting answers.

Do we have to switch to GoHighLevel?
No. Many centers use GoHighLevel, but we can also work alongside your current CRM or phone system in a hybrid model. On our first call, we’ll map where your calls and contacts live today and recommend the cleanest path forward.
Will AI replace our admissions staff?
No. ClientPath AI is designed to handle repetitive intake questions, triage, and alumni check-ins so your staff can spend more time on clinical fit, family communication, and treatment planning — not less.
Can we start with alumni only?
Yes. Many centers begin with an alumni check-in system first. We import your discharge data, define check-in cadences, and build flags and notifications so your team can reconnect with alumni who need support.
Where does our data live?
Our deployments are designed so PHI and sensitive data live inside your systems (for example, your GoHighLevel or connected CRM/EMR). We don’t need you to send us full clinical records. We work with the limited data required to route, tag, and follow up.
What does implementation look like for our team?
We do the technical heavy lifting. Your team helps us validate scripts, escalation rules, and what “good” looks like for your admissions and alumni conversations. Most of the work on your side is giving feedback, not building.
Is this just a chatbot on our website?
No. We focus on end-to-end workflows across calls, SMS, and internal routing — not just a widget. The goal is that leadership can see what’s happening across admissions and alumni, instead of guessing.

Let’s map your admissions & alumni workflows together.

On a short discovery call, we’ll look at how you’re handling calls and alumni today, where AI could help, and what a safe, clinical-first rollout would look like for your facility.